Excellent help and advice from a friendly, knowledgeable, and relaxed employee. Very pleasant experience, and we have a clear view of the next steps.

Daniel is an incredible and highly valuable resource to the Aus Consulate. I've received his empathetic and patient help over the phone and in person and can't stress how engaged, knowledge and valuable he was during each interaction. As an Australian living overseas, this process can be naturally stressful and overwhelming. Daniel was incredibly reassuring. Thank you Daniel!

I cannot say enough great things about Philip Leal. He assisted me greatly with navigating my way through the Redress scheme. His communication on the phone , by email and in person this past Friday was extremely , friendly and impeccable.
I certainly hope to deal with him in the future when comes to renewing my passport.
Please forward this to Philip. "Good on ya Phil , cheers mate !"
Thankyou for the oppurtunity