Excellent help and advice from a friendly, knowledgeable, and relaxed employee. Very pleasant experience, and we have a clear view of the next steps.

Daniel is an incredible and highly valuable resource to the Aus Consulate. I've received his empathetic and patient help over the phone and in person and can't stress how engaged, knowledge and valuable he was during each interaction. As an Australian living overseas, this process can be naturally stressful and overwhelming. Daniel was incredibly reassuring. Thank you Daniel!

I cannot say enough great things about Philip Leal. He assisted me greatly with navigating my way through the Redress scheme. His communication on the phone , by email and in person this past Friday was extremely , friendly and impeccable.
I certainly hope to deal with him in the future when comes to renewing my passport.
Please forward this to Philip. "Good on ya Phil , cheers mate !"
Thankyou for the oppurtunity

Daniel was super cool and really helpful. I give him a 5 because he told my Mum and I that he likes Bluey. He made things super easy for Mum to finish my application too! He is now a friend.

Thanks for helping my Mum and I today Daniel!

Daniel was super helpful, in the application process of my first passport. He was friendly, courteous and even helped in ease of document transfer since my Mum had forgotten something she needed. We hope to see him again on our next visit.

Thanks so much Daniel, we appreciated your assistance today!

Efficient meeting and the staff were very helpful.

Much appreciated

Really appreciated the level of service, especially before the appointment to ensure everything was in order. So when it came to the appointment itself, it was short and sharp and 100% successful. Thank you.

The person who helped us was super helpful! One small issue with the website instructions but everything else was great

Very helpful and on time. Answered all our questions and proceeded our application quickly!

Daniel helped me certify my passport and also a statutory declaration to submit to the Australian Super Account. He was very helpful in assisting me with the necessary documents. I am very grateful for his work and hope that this time the documents will be accepted by the Super Account.